I cannot hear anything when making or receiving phone calls; not even dial tone or ring tones. Also, cannot hear anything on received voicemails. Is this a service issue or a phone issue? Device is a iPhone 5c w/ iOS 9.1
Oh no, DustinsiPhone. We want you to stay connected at all times. Let’s check on the audio further to see what’s going on. How long has this been an issue? Does audio work on speakerphone or with an ear piece? Has there been any damage to your phone?
DanielleR_VZW
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