No caller id
Bunkie83
Newbie

iPhone 6 and 6 plus having an issue with caller id phone numbers that are not in contacts are only displaying "wireless caller" or if it's a land line its ex"Illinois call" no number appears

Anyone have any ideas?

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Re: No caller id
vzw_customer_support
Customer Service Rep
Bunkie83,

I definitely understand the importance of having your Caller ID working properly. Let's get to the bottom of this and get it working.

Is this happening with every call you receive that is not in your contacts? When did this start? Do you have Advanced Calling enabled? If so, the Name Caller ID is not available with Advanced calling, Visit http://www.verizonwireless.com/support/apple-advanced-calling-faqs/?lid=sayt&sayt=advanced* for more info.

JohnB_VZW
Follow us on Twitter @VZWSupport

If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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