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No sounds coming from the phone! No ringing when calls come in, no notification sounds, can't hear videos, all I can hear is when I talk to someone on the phone and I can't use the speaker for that. Help! Even local Verizon store says they don't know what
Vonmarc
Newbie
‎09-12-2014 09:19 AM

No sounds coming from the phone! No ringing when calls come in, no notification sounds, can't hear videos, all I can hear is when I talk to someone on the phone and I can't use the speaker for that. Help! Even local Verizon store says they don't know what it is.

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Re: No sounds coming from the phone! No ringing when calls come in, no notification sounds, can't hear videos, all I can hear is when I talk to someone on the phone and I can't use the speaker for that. Help! Even local Verizon store says they don't know
KathyH_VZW
Verizon Employee
‎09-14-2014 01:19 PM

Vonmarc Working audio is a must! We're sorry for the device issues you have been experiencing! What troubleshooting steps have been tried? How long has this been happening? Please share details about any recent changes to the phone or settings.

SheritaH_VZW

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