Got a new iphone Xs and Verizon service. After a week started getting notices from friends that my voicemail wasn't set up. Verizon's web-based advice is to use *86- but that takes me to a loop that doesn't solve the problem. Seems to be for people who HAVE voicemail on their phone but just need to set up a greeting or something.
The point is, I have no voicemail. When I search voicemail for custom vs. default greeting, the SAVE button on top right is grayed out.
You can't get through to a person on Verizon, as usual. Terminal hold. Any suggestions? Can't spend my days waiting for customer service to pick up.
https://www.verizonwireless.com/support/knowledge-base-202671/
Follow the instructions and if you have issues call customer service at 1-800-922-0204 from a landline or another phone.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
Start a new topic or ask questions in the open forum.
