Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone. OR get iPhone 13, on us for a limited time. With Select 5G Unlimited plans. Buy now
end of navigation menu
Not getting emails

When I am out and about my phone does not receive emails when I am home and the phone is linked up to my Wi-Fi all my emails from the day upload and download how can we fix this

Labels (1)
Re: Not getting emails
Master - Level 2

do you have data connection LTE showing when you are away or is that turned off. has to be on for emails when not on wifi

Re: Not getting emails
Customer Service Rep

We definitely want to make sure you are staying connected when away from home, Leakfixer. Let's check into this further to make sure you're getting the service you deserve. What happens when you try to access your email when out? What is the data signal showing on the phone? Here are the steps to make sure data is enabled, Settings > Cellular > Celluar Data > On.

Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!