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Not receiving E-mail on
Sunshine19
Newbie
‎04-13-2019 10:36 AM

I have not received e-mail on my Apple 6S since April 4th.  Please help me with this problem  This is a recurring problem and I am very disgusted with Verison

 

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Re: Not receiving E-mail on
bearone21
Legend
‎04-14-2019 10:06 AM

delete & re-create the account

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Re: Not receiving E-mail on
vzw_customer_support
Customer Service Rep
‎04-15-2019 10:40 AM

Sunshine19, I know how challenging it can be if the email on your phone is not working as expected. You've come to the right place for assistance and I'm confident that we'll be able to resolve your email issues. To clarify, which email app are you using on your iPhone? What happens when you attempt to load your email? Do you receive any error messages? Looking forward to hearing back.

 

LorenzoP_VZW

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