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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Not receiving verification texts
Rickygodoy25
Newbie

Not receiving the verification text codes when trying to log into instargram 

Labels (1)
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Re: Not receiving verification texts
vzw_customer_support
Customer Support

I'm sorry you are having problems with receiving the verification code from Instagram, Rickygodoy25. I know how important it is to receive these text messages. Let's look into this further. When did you start experiencing this problem? Is this happening with other verification codes? Are regular text messages working correctly?

 

GersonG_VZW

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Re: Not receiving verification texts
Rickygodoy25
Newbie

It started yesterday and yes happening with other codes too regular text are fine

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Re: Not receiving verification texts
Josselson
Newbie

Are you receiving them now? I have been having the same problem with my iPhone 11.

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Re: Not receiving verification texts
vzw_customer_support
Customer Support

We are here to help. We always want you to be able to receive your notifications. When did this start happening?BrittanyC_VZW

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