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Number showing as unknown
MW2022
Newbie
‎10-29-2022 01:44 PM

I have an iPhone 13 Pro and when I make calls it shows unknown to other callers how do I change that?

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Re: Number showing as unknown
vzw_customer_support
Customer Support
‎10-29-2022 01:51 PM

@MW2022 , 

Making sure you can update how your phone shows up with others is certainly doable. This is a free feature called Share Name ID, and can be adjusted using the info here: https://www.verizon.com/support/share-name-id-faqs/ . Please keep in mind that if someone has you saved to their phone under a different name, that different name will take priority for that person.

-Russell

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Re: Number showing as unknown
vzw_customer_support
Customer Support
‎10-29-2022 01:51 PM

@MW2022 , 

Making sure you can update how your phone shows up with others is certainly doable. This is a free feature called Share Name ID, and can be adjusted using the info here: https://www.verizon.com/support/share-name-id-faqs/ . Please keep in mind that if someone has you saved to their phone under a different name, that different name will take priority for that person.

-Russell

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