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Only call forwarded calls going straight to VM?
THESCA76
Newbie
‎11-07-2016 01:04 PM

My house has a metal roof and I cannot receive cell calls inside so the past three years I have been living here I have set my iPhone to forward calls to the house number. The past few weeks when I have call forwarding on the calls will not ring on my house phone and they go straight to voicemail. When I turn off call forwarding I receive calls on my iPhone 6s fine? I have tried *73, resetting the network, turning the phone off, etc nothing fixes it. Not sure what else to try?

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Re: Only call forwarded calls going straight to VM?
AnthonyTa_VZW
Verizon Employee
‎11-09-2016 01:15 PM

THESCA76​

It’s important to me that you’re able to successfully receive all of your incoming calls. I’d love to address your wireless concerns.

Here’s a link where you can check your Call Forwarding feature for your line on My Verizon: http://vz.to/2eUJPQQ. It will provide you two options: 1. Forward all calls  2. Forward calls when my line is busy or there is no answer. Please let me know if either is already set.

AnthonyTa_VZW​

Follow us on Twitter @VZWSupport

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