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Order Confirmation but not shipped yet

I ordered my upgraded iphone 6s yesterday and clicked on next day shipped. I received an order confirmation email but I have never received an email saying that it shipped. Any idea how to find out why that happened or how to tell if it will ship?

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Re: Order Confirmation but not shipped yet
Customer Support

Getting your new phone as quickly as possible is a must, ANNFOU71. Let's find out what is going on with your with your order. Please respond to the private message I sent you so that we can take a look into this.

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