Order statues question
motohead101
Newbie

I submitted a order at a store for a iphone 6 plus silver on 9/22. when i would check my order a online it would say OderWe received your order and it is in process. Expected Ship Date: 10/24. As of today my order statues says We received your order and it is in process. Expected Ship Date: Not available at this time.  Has anyone else had this happen?

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Re: Order statues question
vzw_customer_support
Customer Service Rep

motohead101,


Congrats on the phone order. I apologize for any confusion around the expected ship date. The expected shipping date is an estimation so the status will change at times as other orders are processed. Please just keep checking the order status here... http://vz.to/1sBEiBr for any and all updates to your order.

LindseyT_VZW

Follow us on Twitter @VZWSupport

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Re: Order statues question
motohead101
Newbie

Now it says it's back to 10/24 for the ship date.

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Re: Order statues question
vzw_customer_support
Customer Service Rep

motohead101,


Congrats on the phone order. I apologize for any confusion around the expected ship date. The expected shipping date is an estimation so the status will change at times as other orders are processed. Please just keep checking the order status here... http://vz.to/1sBEiBr for any and all updates to your order.

LindseyT_VZW

Follow us on Twitter @VZWSupport

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