Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 3/31/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req's are no longer met; 0% APR.
Somehow I placed two orders on the same phone number (used an upgrade).
One 32GB iPhone 7 and the other a 128GB iPhone 7
I got confirmation numbers for both and they appear on the order status for the same phone number. Only one upgrade was used as well.
I called and the representative told me there was only one order on my account (the 128GB), which is fine because I wanted the higher storage. I wanted to make sure the 32GB was a fluke glitch and I wouldn't get charged or sent two iPhones.
As of today there is a charge on my credit card for the 32 GB iPhone 7 that the representative told me never existed.
I haven't been charged for the 128GB yet, and I'm not sure if I will. Still says there are two orders on the status page though.
I do not want the 32GB iPhone 7.
How could this even happen and how do I get the 128GB on release day as I was assured by the representative? Or am I possibly screwed?
As of this morning, I was charged for the second 128GB iPhone. Looks like I'll be sent two, and have to return one.