Choose your cart
Choose your cart
Receive up to $500 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $500 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 12/23/22 and 2/16/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Excludes Verizon Prepaid plans.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
Hi everyone! So I ordered the wrong phone online. Freely admit that. Color and GB were right, but I selected the 11 Pro instead of the 11 Pro Max. The phone was delivered today and I already requested a return label and put it on the box and then dropped it off a few minutes ago. My question is, I can't order/go into the store to buy the correct phone yet. I was also choosing to trade in a device at the same time. The phone is supposed to be a birthday present. How long will it take Verizon to recognize that I no longer have possession of the incorrect phone? Do I have to wait the whole time for it to get to the warehouse or do they recognize that it's been dropped off and go ahead and take the phone off the account? (kKind of like how Amazon will refund you before they receive the return, but after they know it's been dropped off.) I wouldn't be so worried if the phone wasn't intended as a surprise birthday present.