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Other 5s User Not Receving My Calls or Texts
rooseraperi
Newbie
‎07-02-2014 01:05 PM

I have a 5s - and a friend of mine who also has a 5s has been unable to receive my calls or texts for the last week.  I can receive calls and texts from him but he isn't receiving anything from me.  Both of us are Verizon customers.   Once I realized this I then texted and called him from my son's cell phone - and he received both.  Any ideas?

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Re: Other 5s User Not Receving My Calls or Texts
vzw_customer_support
Customer Service Rep
‎07-04-2014 01:46 PM

rooseraperi,

There can be many reasons for this occurring. Let's start with some of the simplier possible causes on the devices. Have your friend with the iPhone 5s delete you as a contact and then try calling again. If this does not resolve the problem try deleting him as a contact and retest.

Let us know if this does the trick.

BrianP_VZW
Follow Us on Twitter @VZWSupport

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