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Phone Broken
HOLDOU94
Newbie

Phone has broken replaced with new phone, but cant find photos. Had them in google cloud too, still cant retrieve them. Please help.

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Re: Phone Broken
vzw_customer_support
Customer Support

HOLDOU94,

We understand how important your memories are to you. It is important to make sure your phone information is backed up. Have you signed in to your Google account? Do you have any other information transfer to your new phone?

JenelleR_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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