Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 3/31/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req's are no longer met; 0% APR.
On iPhone release day I went to BestBuy and signed up for a new Verizon account with two Play Unlimited lines. I also bought two iPhone 13 Pros.
I wanted to take advantage of the Verizon trade in offer to trade in two iPhone XRs for $800 each
On the Verizon Trade-In site it only offers $142 for an iPhone
XR even when logged into my account.
I have tried dozens of chats and been on hold trying to get help for almost an hour and no one has answered.
I was excited to sign up but now I am very frustrated. Not a good experience. I am running out if time on my trade in window.
How do I get it to show the promotional deal value?
How can I even get help?