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***Announcement: Welcome to the new Verizon Community! We have merged our Wireless and Fios Communities to bring you the best place to discuss any Verizon product or service, along with all things tech! We have many new features to discuss with you in the coming weeks, but first we want to make sure that all of you who have been active on either of our communities before are able to log in! For many of you, we have been able to merge your Wireless and Fios community accounts so all of your Community contributions are all in one place. If you were active in both communities and you previously used the same My Verizon account to log into both, you’re all set! You will be able to use those same credentials to access the new Community. If one of those accounts was with My Verizon and the other was a Community Member Only account, please use your My Verizon account to log in. Please note that we were only able to merge those accounts that were attributed to the same email address. If you only had one account on either Community, you can log into that account exactly as you have before. For some of our Fios Community members, you may have an issue logging in. If you had an account on the Fios Community and you’re having login issues, please use the Community Member Only login page and use the “Forgot my info” link to reset your password. Once you complete this, you should be able to log in normally. If you continue to have any further issues logging in, please email us at verizon.community.team@verizon.com and we’ll assist you to get you back in the Community! Keep an eye on the Community announcements - we can’t wait to show you what’s in store. The Verizon Community Team
Phone in Toilet
lindsey78
Newbie

I just dropped my phone in the toilet.How do I get it to turn back on?

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Re: Phone in Toilet
Not applicable

How does this happen?  I don't get it.

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Re: Phone in Toilet
vzw_customer_support
Customer Support

Hi lindsey78,

I am saddened to see that your phone has been exposed to water damage and I apologize for the delay! After getting wet, the phone may simply not power back on. I am hopeful that you have device insurance. If so, you can submit a claim by visiting:http://www.phoneclaim.com/verizon . If not, I can happily review your replacement options. At your leisure, DM me your name and wireless number. I look forward to hearing from you soon.


Thanks for your contribution to our community forums,

AyaniB_VZW

Follow us on Twitter @VZWSupport

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