Phone restarting itself. Manufactuer issue?

[ajones9290]

Since getting my phone in December, it has restarted itself about a half dozen times when I set it down. Is this a manufactuer issue?

[vzw_customer_support · Accepted solution]

Hello ajones9290!

Let's get that phone to stay awake for you and stop taking cat naps! I understand how important this is...To start troubleshooting this issue, please go ahead and first force close all of the apps currently running on the device, and then reset it by following the steps in the articles below.

http://apple.co/1IOV1Xp

http://apple.co/1Foy6Vc

ChristinaB_VZW
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