$540 via promo credit when you add a new smartphone line with your own 4G/5G smartphone on postpaid Unlimited Plus plan between 5/18/23 - 5/31/23 & port-in req'd. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
The last thing that we want is for you to have issues with your device! Is it free from any physical and liquid damage? Did you try to restart it to see if the issue continues? ~David