An Accepted Solution is available for this post.
Phone used data while it was turned off.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Our cell phone used 2.95 GB of data last night within the hours of 12AM and 1AM. How is this possible? The phone was turned off! I am currently on hold with customer support. My current hold time is 41 minutes!!
An Accepted Solution is available for this post.
Re: Phone used data while it was turned off.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
The data usage listed on your MyVerizon account online is when the data was reported not necessarily when it was used. I don't recall if the report lists the usage that occurred before that time as the previous report or after that time and the next report time.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.