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Phone won't turn on. Pressed home and power button at the same time and still nothing. Won't do anything on charger either
Shelly112
Newbie
‎11-26-2015 11:55 AM

My phone won't turn on even after pressing home and power button at the same time and it does nothing when connected to the charger. I don't want to lose ,y pictures or anything... Help please

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Re: Phone won't turn on. Pressed home and power button at the same time and still nothing. Won't do anything on charger either
vzw_customer_support
Customer Support
‎11-28-2015 12:08 PM

Shelly112 Let’s get your iPhone back in charge. It can be overwhelming to not know what’s going on with your device. How long has the phone been off? Before you noticed the phone wouldn’t turn on, tell us the last time you allowed the phone to charge to 100%.


SheritaH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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