Phone wont turn on or charge
JudithB
Newbie

I Have had my iphone for 2 months.  just died.  Won't even take a charge!

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Re: Phone wont turn on or charge
Loquat
Master - Level 1

If you've only had it 2 months and the damage is due to no neglect on your part...take it back to the Apple Store.  It's covered under a 1 year warranty for manufactuer defects...

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Re: Phone wont turn on or charge
vzw_customer_support
Customer Service Rep

JudithB, I'm sorry to hear about your device not charging. I'd be happy to help resolve this for you. Have you tried to use a different charger cord? Does your device have any physical or liquid damage?

VanetrisC_VZW

Follow us on twitter @vzwsupport

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Re: Phone wont turn on or charge
Loquat
Master - Level 1

If there is no damage or liquid spills to this device...I most certainly would not buy a charger cord to see that'll fix it...again, I'd be right at the Apple store letting them either fix it or replace it.  Don't waste money throwing parts at a new phone just to see if it works...

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