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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Poor call quality, others cannot hear me
grizzlyfireguy

Hello, I recently purchased an iPhone 4S a few months ago. I have been experiencing issues where the person on the other end can barely hear me at all. I'm told it sounds like I'm underwater. I've tested it by having someone call me with it and can confirm the bad quality.

I did have a case on the iPhone, so I went ahead and removed it to see if that would help, but I am still experiencing the same problems. Any ideas? This is my first iPhone, I use it for work and unfortunately am unable to participate in any calls at this time due to others being unable to hear me. Thanks in advance for the help!

Labels (1)
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Re: Poor call quality, others cannot hear me
BornInBlood
Member

Same here...anyone know WHY?

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Re: Poor call quality, others cannot hear me
grizzlyfireguy

I'm going to go into a Verizon store today to see if they can help me; will post the results/what they said later on tonight.

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Re: Poor call quality, others cannot hear me
Ann154
Community Leader
Community Leader

Have you verified that you aren't blocking your mic location?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Poor call quality, others cannot hear me
BornInBlood
Member

Yes, mic location is not blocked…too many people are complaining of this, some of whom don't even utilize a cover at all.

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