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Receive up to $500 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $500 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 12/23/22 and 2/16/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Excludes Verizon Prepaid plans.
I am interested in my order status not updating online for my iphone 7 plus, but more importantly if my order says it will not ship for two months, then I should not pay the current rate for fulfilling my 75% payment because by the time it arrives i will have paid two additional payments on my iphone 6.
Verizon customer service please contact me to help with this.
Scott
Getting a new phone is definitely exciting and we absolutely want to ensure that you can keep tabs on your order. What exactly is not updating in terms of your order status? Also, in regards to your 75% payment, this would have been required in order to make your line eligible to upgrade. While we certainly understand your position in regards to future payments, your buyout payment is only required if you wish to have the opportunity to upgrade before you have completed your initial agreement. This would mean that any future device payments would be valid. To avoid this, you would also have the option to purchase a device that is in stock.
AdamG_VZW
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