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***Announcement: Welcome to the new Verizon Community! We have merged our Wireless and Fios Communities to bring you the best place to discuss any Verizon product or service, along with all things tech! We have many new features to discuss with you in the coming weeks, but first we want to make sure that all of you who have been active on either of our communities before are able to log in! For many of you, we have been able to merge your Wireless and Fios community accounts so all of your Community contributions are all in one place. If you were active in both communities and you previously used the same My Verizon account to log into both, you’re all set! You will be able to use those same credentials to access the new Community. If one of those accounts was with My Verizon and the other was a Community Member Only account, please use your My Verizon account to log in. Please note that we were only able to merge those accounts that were attributed to the same email address. If you only had one account on either Community, you can log into that account exactly as you have before. For some of our Fios Community members, you may have an issue logging in. If you had an account on the Fios Community and you’re having login issues, please use the Community Member Only login page and use the “Forgot my info” link to reset your password. Once you complete this, you should be able to log in normally. If you continue to have any further issues logging in, please email us at and we’ll assist you to get you back in the Community! Keep an eye on the Community announcements - we can’t wait to show you what’s in store. The Verizon Community Team
Problem with group messaging?

A couple of days ago I started receiving only some of the texts that the people in the group message were sending. I receive some messages, but not others. Sometimes the ones that I hadn't received are received hours after the messages were sent. Please help, as it is very hard to communicate while not receiving all of the messages at the correct time. Thank you!

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Re: Problem with group messaging?
Customer Support

Hello alyy_mae, Let's get you back to the party! Does it appear that the messages that do not come through are coming from users with a certain type of device, i.e iPhone or Android? Is Group Messaging currently turned on which enables MMS capabilities among the group? Check Settings>Messages>Group Messaging>ON. Have you recently installed any new applications from the App Store? I look forward to your reply so that we can get this resolved!

Thank you,

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