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Protection for Prepaid
droppedcall89
Newbie
‎06-09-2020 02:40 PM

Hey there, I was looking to change my unlimited postpaid plan into a prepaid one. I currently have total mobile protection and was wondering if I would be able to keep it if I make the switch over. Any advice would be appreciated, thanks!

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Re: Protection for Prepaid
vzw_customer_support
Customer Service Rep
‎06-11-2020 03:29 PM

Great question! Keeping your device covered in case of the damage, or loss is definitely important. Our Protection plans are not offered with Prepaid service, because the option to purchase a device on device payments is also not available with Prepaid service. 

 

AlfredoR_VZW

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Re: Protection for Prepaid
Ann154
Community Leader
Community Leader
‎06-10-2020 05:27 AM

No, prepaid accounts are not eligible for the Total Mobile Protection service. 

https://www.verizon.com/support/wireless-phone-protection-faqs/

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Protection for Prepaid
vzw_customer_support
Customer Service Rep
‎06-11-2020 03:29 PM

Great question! Keeping your device covered in case of the damage, or loss is definitely important. Our Protection plans are not offered with Prepaid service, because the option to purchase a device on device payments is also not available with Prepaid service. 

 

AlfredoR_VZW

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