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Question about Ringtone
mflamb
Newbie

I assigned a ringtone that comes with my phone  for a contact. Whenever I receive a call from this contact, my default ringtone is being used instead of the ringtone  I assigned. The contact is a business with a 888 number. Are there restrictions with numbers that are toll free numbers?

Thanks!

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Re: Question about Ringtone
soupcannon
Specialist

Take the one off of the number in contacts or add it, can't remember which

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Re: Question about Ringtone
vzw_customer_support
Customer Support

Lets show that ringtone who's boss, mflamb!

Is the number entered into your phone as an 11 or 10 digit number? In order to work properly, its best to have it set up as 10 digit. Do you have customized ringtones that are working for other numbers? There is not restriction on ringtones for toll free numbers. Keep me posted!

Thanks,
AdamE_VZW
Follow us on Twitter @VZWSupport

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