Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
Receiving scrambled text messages
wxworkoff
Newbie

Hi Guys,

 

Occasionally, I receive a text message from one of two people that is illegible.  It simply comes in as a bunch of symbols, some of which come in upside down (e.g.   !?>@/\ ).  It only happens occasionally, and only happens from two people, who are both on the VZW network.  They may have the same model phone, however.

 

Any ideas what the problem is?  Or how I fix it?  Or a way to perhaps read the intended message?

 

Thanks!

Labels (1)
0 Likes
Re: Receiving scrambled text messages
kaebfly
Champion
If they are including emoticons that would likely be the reason you're receiving jumbled messages. To the best of my knowledge there isn't a fix for this at this time except asking them not to include emoticons in their messages to you.
0 Likes
Re: Receiving scrambled text messages
Not applicable

Hi wxworkoff! 

 

Some other things that can cause messages to be garbled is if the person is using a signature with special characters included or other graphics. Suggest they turn off the signature and not use special characters, emoticons, etc and that should resolve the issue. 

0 Likes