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Reconnect device
Wesleywhite
Newbie

My phone got suspended somehow so now I’m trying to reconnect device and it want let me please help

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Re: Reconnect device
vzw_customer_support
Customer Support

Wesleywhite, we want you to have reliable service with us, especially during this time. To reconnect your service:

 

  1. From the Home screen tap the My Verizon app or navigate: Apps > My Verizon.
  2. Tap the Menu icon Menu icon (upper-left) then tap Devices (may require scrolling down).
  3. Tap Reconnect device (beneath the device you want to reconnect).
  4. From the 'Great. How do you want to reconnect today?'' screen, select an option:
    • With the same device
    • With another device
  5. Tap Reconnect.
  6. Tap Confirm.

 

For additional assistance, please feel free to review this link:  https://www.verizonwireless.com/support/knowledge-base-211872/#reconnect  

 

Have you tried these steps before reaching out to us? 

 

TakendraW_VZW

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