Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
Hello! I received a replacement device that was covered under limited warranty to replace my current iphone 12 which was having a display issue. I received the new phone in the mail, and followed the steps to activate, including transferring the SIM from old phone to new. My new phone has both a physical and digital SIM. At first, after putting the SIM card in the new phone I was able to make calls, receive SMS messages, etc. Then, I got a notification to complete activation which required me to input the IMEI number into a Verizon website. Ever since I did this, I now cannot make calls, receive texts, or anything. It is very frustrating and I have received no support from Verizon, even the 24/7 support chat feature will not respond. I am also very limited on the numbers I can call for support because I don't have service. Please help!
Sorry to learn you are having some trouble with the activation, hlcook16! We certainly want to make sure you are up and running! I've sent you a Private Note to best assist.-Nikki