Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring the phone you love. OR get iPhone 13, on us. Online only. With Select 5G Unlimited plans. Ends 1.31. Buy now
end of navigation menu
Return
ericevermont
Enthusiast

Greetings, I have  been a Veriazon Wirelss customer for 20 plus years and have always received good customer service until recently.

I bought an I Pad Mini in a store in San Francisco, when I arrived home to Vermont I decided to return the device amd contacted VZW within 14 days to get a return label.  

I have since then spent at least 6-7 hours on hold, I have spoken to 4 opertators who have insured me they will take care of this issue and all have sent me to hold land, this is really awfull when I dont have time for this ! I pay my bills on time with an average montly bill of $400.00! I feel this is a disgusting way to treat a proven custimer and have yet to be able to contact a more senior manager at VZW.

Ready to move my VZW account to another provider.

Re: Return
Piscestg
Specialist

I would return it to a Verizon store. I never trust sending a device to them. 

0 Likes