Ringback tones
DJayR
Enthusiast - Level 1

I'm trying to purchase Ringback tone but it says my phone needs1.0 and is not compatible. What do I need to do?

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Re: Ringback tones
Ann154
Community Leader
Community Leader

If you have the Advanced Calling feature enabled on your line, you can't use Ringback Tones.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

Re: Ringback tones
vzw_customer_support
Customer Service Rep

Hello DJayR! Thanks for the awesome tip Ann154! Were you able to verify if your HD calling is enabled? If so, please disable and re-test the ringback tones. Thanks in advance.


KristieQ_VZW
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If my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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