Choose your cart
Choose your cart
Receive up to $500 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $500 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 12/23/22 and 2/16/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Excludes Verizon Prepaid plans.
I'm having an issue with SMS where I can send texts to anyone, but I can only receive SMS from other Verizon users. iMessage is working fine. I have tested this using http://www.textem.net/index.php which allows me to test using different carriers, and of the carriers in the 'popular' section only Verizon is arriving to my phone. What can I do to fix this serious problem with my SMS service?