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Signal issue

I am a Verizon customer for more than a year now. From last 2-3 months, I have a signal issue near my home and office. I have complained to Verizon but they are unable to resolve it. And, they are not canceling the contract as well. Can you help me out?

Here are the steps that we took-

  • Replaced iPhone 6 and activated it as a brand new iPhone
  • Replaced Sim card
  • Factory reset by Verizon
  • The issue still remains intact.
  • Paid all the bills on time and never late payment
  • I don't owe anything to Verizon yet
I want to cancel the service but I am afraid they will charge ETF for canceling it. Can you help me out?

Labels (1)
Re: Signal issue
Customer Support

GauravOrBobby -

We don't want you to leave the VZW family. Are you having difficulties with calls, data or texts? What zip code are you in? Please share details so we can help.
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

Re: Signal issue

Verizon stop responding on Twitter.

On Mon, Nov 23, 2015 at 6:47 PM, Verizon Wireless Customer Support <