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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Slow LTE Speed
RWatson042
Newbie

ipnoe getting 0.15Mbps download and 0.12 Mbps uploads in the Pasadena CA area 91101

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Re: Slow LTE Speed
vzw_customer_support
Customer Support

RWatson042, those are quite some slow 4G speeds and we want to help get your connection back to normal. How long have you noticed that this has been an issue for? What iPhone model do you own exactly? When you ran this speed test, was it indoors, outdoors or both? 

 

I checked the zip code for any reported alerts or similar issues and don't see any problems at this time. Please reference our Online Troubleshooting Assistant for further tips and steps you can use to address this concern at the link below. http://spr.ly/6588Dghmi

 

AlanS_VZW

Follow us on TWITTER @VZWSupport

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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