Sound not functioning on iphone5, only vibrate
run44
Newbie

I no longer have sound coming from my iPhone5. Updated to iOS 7.1, ringer not on silence, settings/sounds set up correctly. Tried to turn Bluetooth off, shut down phone, this didn't work. Vibrate is working for all calls, texts, emails but no sound.   Does anyone have suggestions?

Labels (1)
0 Likes
Re: Sound not functioning on iphone5, only vibrate
vzw_customer_support
Customer Service Rep

Hello run44
I'm sorry to hear your having sound issues. Let's look into this! Is the device in a case? If so, please remove and retest. It may be an application causing this. Please try this and retest: http://bit.ly/SUCCgl

JoeL_VZW
Follow us on Twitter @VZWSupport

0 Likes