Sound
L_a_m_p
Newbie

My IPhone 6 thinks that headphones are plugged in even when they are not so the sound doesn't work unless it's on speaker or headphones are connected

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Re: Sound
vzw_customer_support
Customer Service Rep

L.a.m.p


Let's boost the audio on your iPhone.  Have you attempted to hold the power and volume button simulataneosly for 10 seconds until you see the Apple logo on your screen?  Give that a try and keep us posted.


EmmaM_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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