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Storage on 7 Plus at capacity on Cloud

My storage is full and I have no music saved in the storage. It is at capacity of 5.0 in the cloud.

I am still learning this iphone 7plus can you tell me once you  go under storage how do you know if you shouldnt delete a certain app   hope that makes sence

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Re: my storage is full and i have no music saved in the storage.
Customer Support

alf616, we know the importance of having sufficient memory on your phone, we're here to help. A rule of thumb is not to attempt to uninstall any applications that you didn't download. Deleting text and pictures will free up storage on your phone. Does this provide clarity?



Re: Storage on 7 Plus at capacity on Cloud

remove something from the cloud.