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Streaks on screen
wgragg1
Newbie

My wife's Iphone 6 has developed 2 or three light grayish streaks going down the length of the screen. Am I looking at a defective screen? Would that be covered under the Total Mobile Protection?

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Re: Streaks on screen
LENNYEDGE
Specialist

the s7edge also does the same.if i were you, seek repair, better safe than otherwise.

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Re: Streaks on screen
Weth
Legend

Yes, it would be covered.

However, I would recommend you get this fixed through Apple instead, especially if Total Care determines it is damage and not a manufacturer defect. If you go through Asurion and they determine it is damage, you will have a $199 copay to get a used replacement phone. If you go to Apple, iPhone 6 screen repair is only $109.

Re: Streaks on screen
LENNYEDGE
Specialist

YEP I AGREE, GO THROGH MANUFATURER,LESSER RED TAPE.

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Re: Streaks on screen
wgragg1
Newbie

Well, Verizon said it was damage, even though this thing has never been outside of a rugged case, was never in a pocket or anywhere else that would cause the phone to flex or separate. It was obvious that the adhesive failed, yet they blamed us. Good going Verizon.

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Re: Streaks on screen
Weth
Legend

And I said you would get a better outcome from Apple....We tried to steer you to the better outcome. 

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