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Submit Message on Verizon trouble ticket not working
dianakhoskins
Newbie

I opened a trouble ticket because my new iphone was shipped to me and it was stolen out of the shipment. Verizon says they need additional information but didn't say what?? Then when i tried to respond to the trouble ticket the submit message would not work. Very frustrating. I see this has been an issue with a lot of people. 

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