Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
Swap device isn't working for two iphone 13

Purchased two iphone 13s in Nov. Activated, then deactivated - waiting to give them for xmas. 

Unable to do device swaps today. Both devices are in the system, have SIMs, and show VERIZON on the screen. But, no voice or message service. 

What's up? Thank you!

Labels (1)