Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
I sincerely regret returning to Verizon Wireless from Xfinity! I have had so much trouble! And contacting Verizon for customer service is IMPOSSIBLE. How can such an enormous company NOT have a human available on weekends?!? And, I truly believe the automated systems for customer service are set up to intentionally send you in circles until you give up!
A few months ago I ported one of my numbers to T-Mobile. I had to call on a Saturday to verify the stoppage of my service and billing. I got a live person but his heavy Indian accent was almost impossible to understand. With the high prices that Verizon charges it’s annoying that they don’t hire people versed in the English language. I really doubt I would get hired in those foreign countries if I couldn’t speak their language very well. Globalization destroys so much that was once a good thing.
Oh, my! This isn't the way we'd want you to feel after making the switch, Piscestg. We deeply apologize for the lengthy hold times & the trouble you've encountered getting support. We value your time & are here to help. What prompted you to reach out to customer service initially? How may we be of assistance? -Kia