Text message notification missing

[Agunats]

My granddaughter has an iPhone (iPhone 4).  She is not receiving any notice of an incoming text message although she is receiving the messages fine.. There is no badge by the text message icon showing the number of unread messages or any other indication of aa unread message being present.  Under Settings/Notification Center/Messages the Badge App icon is turned on.  In Settings/Messages all options are also turned on.  What is she doing wrong?  Help Please.  Needless to say she both sending and receiving messages okay.

Thanks... Bob

[vzw_customer_support · Accepted solution]

Agunats that is very strange! Did you happen to notice if these are messages from other iPhones (iMessages) or from other device types (texts)? You seem pretty familiar with the phone. Can you let me know if you have done a soft reset http://spr.ly/6-15Njlx or reset the network settings http://spr.ly/6-16NjlI ?
BryanS_VZW
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