Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
Text messages

My phone has stopped alerting me when I get new text messages with sounds as w3ll as visually. I have to actually open text messages app to see new messages I have received 

Labels (1)
Re: Text messages
Customer Support

Nib, I can certainly understand how inconvenient it is for you not to receive alerts when you receive new text messages. No worries. I am confident that we can resolve the issue in a flash. When did the issue begin? Do you use the text message app green icon with a white conversation bubble in the middle?

What software does your phone have? Settings > General > Software update. JacobG_VZW