Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
It appears that one user on my account is not configured for texting. 3 of us have the same phone, with the same plan, and the same configuration, but texting (non i-message) is not working for one of them. Is there someone who can look at the configuration for this user and fix this?
GOHEPCAT, I know that I would be just a puzzled by something occurring with one of my lines as well. We are here to help out. Just in case, if you have not done so, I highly recommend reaching out to customer support at 800-922-0204 for immediate support. If standard SMS is not working, I recommend holding down both Power and Home simultaneously, for about 6 seconds. This should power off the phone on its own. Then restart it like normal to see if this helps clear the issue with the non sending SMS messages.
Please keep us posted.
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