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The phone does not charge with a charger that we know works. It will only charge when plugged into a computer USB outlet. What's the deal?
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Newbie
‎10-27-2015 10:41 AM

The phone does not charge with a charger that we know works. It will only charge when plugged into a computer USB outlet. What's the deal?

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Re: The phone does not charge with a charger that we know works. It will only charge when plugged into a computer USB outlet. What's the deal?
vzw_customer_support
Customer Service Rep
‎10-29-2015 11:00 AM

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We definitely want you to able to rely on your charger. Is this the charger that came with the device? Do you get an error message when you connnect the charger to your phone?


DaisyP_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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