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Touch ID
workingman
Novice

Which finger is the best one to use on the Touch ID. I tried using my right thumb, when i hold it in my right hand, but that one doesn't stay very long!

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Correct Answers
Re: Touch ID
ttipgem
Sr. Member

You can use any finger (as long as you set it up that way). For example, I have both index fingers and both thumbs saved.

Be sure when you are saving the fingerprint, that you are pressing all sides including the tip onto the sensor repeatedly.

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Re: Touch ID
Ragdoll_Knight

I believe you are supposed to use your pointer finger.

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Re: Touch ID
ttipgem
Sr. Member

You can use any finger (as long as you set it up that way). For example, I have both index fingers and both thumbs saved.

Be sure when you are saving the fingerprint, that you are pressing all sides including the tip onto the sensor repeatedly.

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Touch ID
Ragdoll_Knight

Also, maybe you should wash your hands.

Re: Touch ID
SR0211
Member

I have two impressions using the same index finger.  Some one on another forum suggested this so the sensor works better, and thus far I have never an issue with the sensor... Well, maybe one.  After a hot shower, the sensor did not pick up my print.  This is possibly because the hot water caused my finger to wrinkle a bit, but soon after it worked.

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Re: Touch ID
vzw_customer_support
Customer Support

Great question workingman!

I know it's important for Touch ID to read your fingerprints correctly and I am happy to help. For Touch ID to work correctly, the setup and future scanning has to be done correctly. You will need to ensure your hands are clean and free of moisture(water& sweat), dirt, oil, lotions, and anything that could affect the fingerprint scanner. Please follow the steps in the link below to set it up again; you can use any finger or thumb.

http://support.verizonwireless.com/support/devices/knowledge_base.html/87593/

AdaS_VZW
Follow us on Twitter @VZWSupport

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