Trade In Deadline???
Eviltwin24
Newbie

My daughter's new iphone 6 arrived yesterday. I never got my trade in envelope, so I resubmitted my trade in appraisal and request today. In the email I saw this language: "Your device must be mailed to Verizon Wireless within 7 days after receiving the new iPhone 6 or iPhone 6 Plus but no later than 12/01/2014." However, it also says it will take up to 7 business days to receive the trade in envelope. I called the trade in number, and the woman who answered said that the deadline is 12/1 and not to worry about the 7 day requirement, but the language in my email suggests otherwise. Can someone from Verizon please clarify.

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Re: Trade In Deadline???
vzw_customer_support
Customer Service Rep

Let me clarify, Evilwin24. I can confirm that you have until 12/1 to return your device. There has been an overwhelming response to the promotion, but you should have the envelope soon.

ChaunceyM_VZW

Follow us on twitter @VZWSupport

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Re: Trade In Deadline???
vzw_customer_support
Customer Service Rep

Let me clarify, Evilwin24. I can confirm that you have until 12/1 to return your device. There has been an overwhelming response to the promotion, but you should have the envelope soon.

ChaunceyM_VZW

Follow us on twitter @VZWSupport

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