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Trade In Promo
GEO3
Newbie

Anyone have a problem with their Device ID not getting accepted on the site to trade in their old phone?

I have followed the instructions and entered the Device ID for an iPhone 5C and an iPhone 5S in the appropriate field on the Verizon trade in site, but it says it is an incorrect ID...

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Re: Trade In Promo
vzw_customer_support
Customer Support

GEO@MEL We're glad to help with your trade in concerns. We have not seen any known issues. Are the iPhone devices VZW branded?


SheritaH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Trade In Promo
GEO3
Newbie

The phones are unlocked GSM.

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