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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Travel pass charges
cb39
Newbie

Everytime I go anywhere near the Mexico border, a Travel pass session starts and I get charged even though I didn't cross the border. How do I turn off Travel pass?

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Re: Travel pass charges
deloused
Master

Turn off roaming options in your phone settings

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Re: Travel pass charges
vzw_customer_support
Customer Support

We know how important it is to only get charged for the services you want cb39, we'll be glad to help out. Normally, TravelPass is a feature already included in most plans so there would not be a way to turn it off. However, we can provide you with the steps to turn off roaming from your phone so that TravelPass is not triggered. Could you provide us with your device make and model to provide you with the steps?

 

AlfredoL_VZW

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